These terms and conditions govern your use of ck11.club and all services provided by CK11. Please read them carefully before registering an account or placing any bets on the platform. By creating a ck11 account, you confirm that you have read, understood, and agreed to these terms in full.
The most important things to know about the CK11 terms and conditions
CK11 is strictly for adults aged 18 and above. Age verification is required during registration. Accounts found to belong to minors will be closed immediately and all funds returned.
Each player is permitted one ck11 account only. Duplicate accounts will be suspended and any bonuses or winnings associated with them will be voided without exception.
All bonuses on ck11 come with wagering requirements. These are stated clearly before you claim any offer. Attempting to withdraw bonus funds before meeting requirements will result in the bonus being removed.
Deposits and withdrawals on ck11 must use payment methods registered in your own name. Third-party payments are not accepted. Withdrawals are processed within 24 hours of approval.
Fraud, collusion, bonus abuse, and use of automated betting software are all prohibited on ck11. Accounts found engaging in these activities will be permanently closed.
CK11 provides deposit limits, loss limits, and self-exclusion tools to all players. These tools are available in your account settings at any time and take effect immediately upon activation.
By accessing ck11.club, creating an account, or placing any bet on the CK11 platform, you confirm that you have read these terms and conditions in full and that you agree to be bound by them. If you do not agree with any part of these terms, you must not use the CK11 platform.
These terms and conditions form a legally binding agreement between you and CK11. They apply to all use of the ck11 website, mobile browser version, and any CK11 app or downloadable software. Using the platform in any capacity — even just browsing the lobby without placing a bet — constitutes acceptance of these terms.
To register and use a CK11 account, you must meet all of the following eligibility requirements:
CK11 takes age verification seriously. During the registration process, you will be required to confirm your date of birth. CK11 reserves the right to request supporting identity documents at any time to verify your age and identity. Failure to provide these documents within a reasonable timeframe may result in account suspension.
Each individual player is permitted to hold one CK11 account only. This applies per person, per household, per device, and per IP address. If CK11 identifies multiple accounts belonging to the same individual, all accounts except the first registered will be closed. Any bonuses or winnings associated with duplicate accounts will be voided.
You are required to provide accurate, complete, and up-to-date information when registering your CK11 account. This includes your full legal name, date of birth, email address, and phone number. Providing false information during registration is a breach of these terms and may result in immediate account closure.
You are responsible for maintaining the security of your CK11 account credentials. Do not share your password with anyone. CK11 will never ask for your password via email, live chat, or any other channel. If you suspect that your account has been accessed without your authorisation, contact CK11 support immediately.
CK11 accepts deposits and processes withdrawals via the payment methods listed in the cashier section of your account. These currently include bKash, Nagad, Rocket, and other methods as updated from time to time. All payment methods must be registered in your own name. CK11 does not accept third-party payments under any circumstances.
Deposits on CK11 are processed instantly in most cases. If a deposit does not appear in your account within 30 minutes, contact CK11 support with your transaction reference number. CK11 does not charge fees on deposits, though your payment provider may apply their own charges.
CK11 processes withdrawal requests within 24 hours of approval. Most withdrawals are completed within two hours. Before your first withdrawal, CK11 may require identity verification documents. Withdrawals will only be sent to a payment method that has previously been used to make a deposit on your account.
Minimum and maximum deposit and withdrawal amounts are displayed in the cashier section of your CK11 account. These limits may vary by payment method and may be updated from time to time without prior notice.
All bonuses and promotions offered by CK11 are subject to wagering requirements and any additional terms stated at the time the offer is presented. By claiming a bonus, you agree to the specific terms attached to that offer. CK11 reserves the right to modify or withdraw any bonus offer at any time.
Wagering requirements specify how many times a bonus amount must be bet before it can be withdrawn as real money. For example, a bonus with a 20x wagering requirement means the bonus amount must be wagered 20 times in total. Wagering requirements and eligible games are stated clearly on each bonus offer page.
CK11 monitors bonus activity across all accounts. Behaviour that CK11 considers to constitute bonus abuse — including but not limited to creating multiple accounts to claim the same offer, placing low-risk bets to meet wagering requirements, or coordinating with other players — will result in the bonus being voided and may result in account suspension.
All bets placed on CK11 are subject to the specific rules of the game or market being wagered on. These rules are available within each game or betting market on the platform. In the event of a dispute, the rules displayed within the game or market at the time the bet was placed will apply.
CK11 reserves the right to refuse, limit, or void any bet at its discretion. This includes bets placed on events where the outcome is already known, bets placed using erroneous odds, and bets that CK11 has reasonable grounds to believe were placed using insider information or in bad faith.
In the event of a technical error that affects the outcome of a game or bet — including server failures, software bugs, or incorrect odds display — CK11 reserves the right to void affected bets and return stakes to players. CK11 is not liable for losses caused by technical errors beyond its reasonable control.
The following activities are strictly prohibited on the CK11 platform:
CK11 reserves the right to suspend or close any account at any time, with or without prior notice, if CK11 has reasonable grounds to believe that the account holder has breached these terms and conditions. In cases of suspected fraud or illegal activity, CK11 may freeze account funds pending investigation.
You may close your CK11 account at any time by contacting support. Before closure, any pending withdrawals will be processed in the normal timeframe. Any remaining real-money balance will be returned to your registered payment method. Bonus balances that have not met wagering requirements will be forfeited upon account closure.
Players who wish to take a break from betting can use the self-exclusion tools available in their CK11 account settings. Self-exclusion periods range from 24 hours to permanent closure. During a self-exclusion period, CK11 will not send promotional communications to the excluded player.
CK11 collects and processes personal data in accordance with its Privacy Policy. By registering an account on CK11, you consent to the collection and use of your personal data as described in the Privacy Policy. CK11 does not sell personal data to third parties.
CK11 uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and the platform. Payment data is processed through secure, encrypted payment gateways and is not stored on CK11 servers.
For full details on how CK11 collects, stores, and uses your personal data, please read the CK11 Privacy Policy.
CK11 is committed to promoting responsible gaming. We provide a range of tools to help players manage their betting activity, including deposit limits, loss limits, session time reminders, and self-exclusion options. These tools are available in your account settings and take effect immediately upon activation.
If you feel that your betting is becoming a problem, we encourage you to use these tools and to seek support. CK11 will never pressure players to continue betting or to increase their deposit limits.
To the maximum extent permitted by applicable law, CK11 shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from your use of the platform. This includes but is not limited to losses arising from technical errors, service interruptions, or unauthorised account access caused by a player's failure to maintain account security.
CK11 does not guarantee that the platform will be available at all times or that it will be free from errors. Scheduled and unscheduled maintenance may result in temporary unavailability of some or all platform features. CK11 will endeavour to provide advance notice of scheduled maintenance where possible.
Nothing in these terms and conditions limits CK11's liability for fraud, death, or personal injury caused by CK11's negligence, or any other liability that cannot be excluded by law.
CK11 reserves the right to update or modify these terms and conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly. For significant changes, CK11 will notify registered players via email or an on-platform notification.
Your continued use of the CK11 platform after any changes to these terms constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using the platform and may request account closure by contacting support.
If you have any questions about these terms and conditions, or if you need to raise a dispute or complaint, please contact the CK11 support team. We aim to respond to all enquiries within one hour.